I got a lot of calls from this number and the caller were pushy and rude. They asked me to pay them money directly and immediately for a dental service I got from my local Castle Dental that I had paid before I got the service. They said that because the insurance company denied the payment. I told the caller that I need some time to invest the case. But the caller insisted getting the money immediately even though I have'n gotten any written bill. This company only takes care of money, They don't hear you.
I have explained to them 3 times now that our dental insurance company is taking care of this and they need to stop calling, plus the fact that they are asking for my teen daughter when they call!!!
This is the collections part of Castle Dental. Very pushy. My dental insurance declined 2 procedures, needing more information. They told me I had to pay right then. I told them no! I have talked to the local office that did the work and they are going to submit a more detailed account for the procedure, and that I wasn't going to pay them till it was determined what my dental insurance was going to do with the detailed claim they were resubmitting. They were still very pushy. The local office didn't appreciate the way the collection part was handling it.
SCAM SCAM SCAM They happen to call our business office and asked for one of ours girls and demanded money she owed turns out her last name did not match who they were looking for.....NON STOP calling and harassing our employees
I got a lot of calls from this number and the caller were pushy and rude. They asked me to pay them money directly and immediately for a dental service I got from my local Castle Dental that I had paid before I got the service. They said that because the insurance company denied the payment. I told the caller that I need some time to invest the case. But the caller insisted getting the money immediately even though I have'n gotten any written bill. This company only takes care of money, They don't hear you.