Calls and says your name.. then his name, something like this. Hi, this call is for (persons name) this is Kyle Davis. I'm calling to get your location to verify important documents that was sent to your address 30 days ago. Have not heard anything back, so you or your attorney has 24 hours to get in touch with us. Then that's it. It's not pre-recorded, but you can heard a couple of other voices in the background.