Just called me but they hung up. I called them back and a recorded message said "This survey is not longer active so hit (9) to be removed from our list". Talk about being organized!! Like I would hit (9). I just removed them from (my) list.
Same exact issue as me. I've received this call twice and both times it was "Emily" with her pre-recorded message about her headset not working, and then proceeding to tell me I've stayed at one of their resorts in the past.