You're company is a bunch of lying snakes. I experienced this this very evening. I recorded the entire call and you're "employee" threated me by saying that because I answered the phone and new the person a warrant would be issued out for my arrest and furthered it by saying it would be a federal warrant. Give me a break. You cannot make a person pay their bill and furthermore you can't hold someone who answers the phone liable. The funniest part about it is if the person hasn't paid it in 4 years what makes you dumbasses think they will pay it? Negative debt comes off you're credit report in 7 years. Now it is true it is still owed, but for credit reporting reasons it is long gone! Gone with the wind. I will be posting the recordings online this evening and up on youtube for everyone to hear. Once it's done I'll repost a reply.
Yes, they are definitely EMPIRE STATE RECOVERY AGENCY, INC. at http://www.esragency.com/index2.html
However, in identifying themselves on the phone the male simply identified as "Investigative Services".
From their home page.
"In today’s credit industry the third party collection effort has
become an embedded part of the cycle. While this is in most
cases a beneficial approach there is still much more that a
creditor can do to recover monies from bad debts. And this
is….to hire the services of Empire State Recovery Agency,
Inc."
I must say, this ESR at 1-800-375-3009 is way behind schedule, since I have filed for bankruptcy and been clear of it over six months ago. They call my brother house giving the same message this past week; that I have sued them and they want to work out a payment plan. If they persist, I will be suing them for harassment or any threat.