Received a call the day after I ordered a camcorder from them. The guy I talked to was very rude, and he wanted to know which battery I wanted to order with the camera - giving me a choice between a $129 and $179 battery. When I asked about the battery that came with the camera, he said it is a demo battery, and it lasts 5-10 minutes max. I immediately looked online at a review and it said, "consider upgrading to another battery - the battery that comes with it only lasts 80-90 minutes" I knew something was up. He immediately said, "Well, then we'll cancel your order. Goodbye."