Hmmm - now they are calling from "ca.ibm.com". Imagine that, right after attending a big IBM conference. Fishing. Not IBM - couldn't give me my IBM customer number or name my IBM rep or even tell me what business I do with IBM. I told her I would transfer her to "my CIO" and promptly transferred the call to a Chinese takeout number off a menu slipped under my door.
Call from Carl, Liz Keller's assistant from a company called Divergent. He would not tell me what the call was regarding and wanted to speak with our CFO. He would not give me his email address. When I told him our CFO was not available, he said he would call back later.
Call from Michael Taylor from Liz Keller's office at Divergent. Only this time the phone number was a New Castle, Delaware number 302-356-2801. I aske him to place us on their do not call list.
Possible SOCIAL ENGINEERING recon attack, from descriptions of conversations reported below.
Scout/attacker calls publicly listed phone number, OR a number found on a business card. Attacker wants cold call TRANSFERRED INTERNALLY, within the target organization's phone system, to "someone higher up." These calls ramp up after attending trade shows/conventions.
There needs to be a specific "Call Type" for Social Engineering Attempt.
Call came in through our call center operators so they are using the company's main phone number. I did not recognize the area code or number so I let the call go to voice mail. No message... All employees all have direct lines so the caller does not know exactly who they are calling. In the past these have been from an out bound call center trying to make a cold call connection for a sales associate of a third party company. It is bassically a fishing expedition trying to get a name and number of an individual in a targeted department within the company. If you talk to the sales associate and are not responsible for what they are selling they pressure you to give them another name and number. I don't give up names because what goes around comes around and I don't need anymore of these calls.