This is NOT Verizon. I called Verizon's 800 number and they confirmed for me that everything on my account looks normal, (which I already knew). This is a scammer. Do not answer and do not give them any information.
Despite having made specific payment arrangements with Verizon, and them agreeing to same, they continue to call two or more times a day well into the late evening, even on our company's emergency line (wonder how they got that,it's not published). This is nothing short of harassment and very annoying, which is probably what they intend.
Repeated abusive call tactics within the Verizon Wireless network may be handled by http://www.bbb.org/iowa/business-reviews/coll ... falls-ia-100794# When talking with their corrupt debt collection agents you need to ask more detailed questions about who they are and who they are associated with. You're talking to a call center that you have NO idea who you are talking with. You also need to call a Verizon Wireless call center number for verification. Question and verify who you are talking with. With Verizon routing procedures your calls may be directed to their debt collection agencies automatically if behind in payments.