Same here.. I've emailed them over and over and asked them to stop but it doesn't do any good. I'm filing a complaint with the Attorney Generals office and BBB...
And there in lies your problem. Email is not a legal way to handle this. Sending a letter via certified or return receipt mail is.
http://800notes.com/arts/Jb8EW-eDhQA/harassin ... ou-need-to-know
See Residents post here also:
http://800notes.com/forum/ta-34af6a034ba34b6/unending-collection-calls
Templates of Letters:
http://800notes.com/Phone.aspx/1-319-242-7350
To File complaints FDCPA/TCPA violations:
Your State Attorney General
Their State Attorney general
https://www.ftccomplaintassistant.gov/#&panel1-1
http://www.consumerfinance.gov/complaint/
These 800notes are lifesavers. I was getting these calls (For my wife) and they kept asking for her. The first time I said she wasn't available. They hung up immediately. The second time I missed their call, but thanks to 800notes, I knew what type of caller it was. So the third time i answered and said, "Yes, she's right here, may I ask who's calling?" [Sidenote. She wasn't and I was in my car] The voice on the other line said, "This is someone she does business with." as if I'm going to hand the phone over with this much information. I said, "What type of business are you in?"
Caller: I can't tell you that because of your state's privacy laws.
Me: What state do I live in and what law are you referring to?
Caller: I can't tell you that because that would violate our client's privacy.
Me: Okay. I'm [my wife]
Caller: You're gonna lie and say your're [a girl]?
Me: I'm [name], how can I help you?
Caller: This is so & so from Commenity Bank on behalf of Ann Taylor Credit Card. You have a past due balance of $18. If you give me your bank account information, we can arrange a payment.
Me: I'll make a payment tonight online. [I hung up]
I got home and looked up the mentioned account, and sure enough, for some reason, my autopayment didn't go through last month and we owed them $18. But that sure is a hell of a racket to get their $18 It just doesn't make any sense for them to be so rude and deceiving just to get $18. Whatevs. Now if they keep calling, I'll keep you posted.