SCAM
Mrs Russell left a message on voice mail about a reduction in my supply charges of (electric account)
Asked me to have my statement when I call.
And left a "Reference number" so that when I call back they know who I am.
They didn't address me by name or say they were calling from MY electric provider.
SCAM
Called the number and got a prerecorded message naming electric companies and if I am a customer to press the number.
Did Not press a number and the recording said good bye and disconnected me.
"Hi this is Mrs. Russell. I'm calling in regards to the supply charges on your electric account. Be sure to give me a call back at 724-201-7513 and I had a copy of your statement with you to review and apply you reduced supply benefit. Your reference number is E as in Echo 009234. Thanks."