satisfaction survey? If I don't use Horizon why would I do that, I dropped them years ago bc they charged me for a premium for coverage that I could get for FREE FROM THEM.
Called landline @11:10A EST
Robo call from Horizon wanting me to take a customer service survey. I called Horizon yesterday to report a robo call from a 201 area code, to verify if it was one of Horizons numbers. As it turns out it was not, I reported that on the proper number thread. After I spoke with the rep he asked me to take a customer service survey and I said ok. So why in the heck would I want to take another one today? I hung up mid thru. Also the Horizon number I called was a 973 area code, which is Horizons headquarters in Newark, NJ and not 732 which would be considered South Jersey.