Called me today from the "Microsoft Help Line" claiming my computer sent them a signal. He asked if I was near my computer, I said it was way upstairs and it's been running really slow lately, "Oh no, I think it froze...I'll have to restart it." I was wondering how long he'd hang out so I put the phone on mute and went back to work. Several minutes later he asks what I see on my screen. "Oh it's still starting up...it's been so slow lately!" Back to mute. Several more minutes and still starting up...he's getting impatient so I tell him it's running and he asks me what icons I see on the screen..."there are so many!" I tell him. After playing dumb for another several minutes while working on other stuff (I'm on a Mac and I couldn't remember exactly what icons are on a Windows screen) he says, "You're a liar! Liar! You're lying to me!" And big surprise, he hung up on me. I was surprised to have kept him on the line for over thirteen minutes!