Another one of those callers (from India) saying that Windows on our computer is needing repair. This was to my parents home. They are 90 y/o and DO NOT have a computer. I believe this is a SCAM. Do not let someone take remote access of your computer!
Another one of those callers (from India) saying that Windows on our computer is needing repair. This was to my parents home. They are 90 y/o and DO NOT have a computer. I believe this is a SCAM. Do not let someone take remote access of your computer!
I love these calls! You can string them along for ages by playing dumb! If you want to play this game follow these rules:
Remember, they can't do anything to your machine unless you install the (perfectly legitimate) TeamViewer software AND grant them permission to take control of your PC.
They get you to run a standard Windows diagnostic utility called "eventvwr". There is no harm in running this. It takes quite a while to run, and the scammer takes advantaged of this by commenting that the slowness of your PC is due to some horrific virus! It's not, it just takes ANY PC a good minute or so!
If you have the patience you can now waste as much of their time (obviously yours as well) as you want. The diagnostic report generated is an historical log of every bit of software on your PC. It is very comprehensive. You will ALWAYS have a number of entries flagged with red or yellow warnings. Do not be fooled, 99 times out of 100, these are "false positives". Frequently caused by perfectly innocent issues where a bit of software has failed in some unimportant way.
Your scammer will now get you to tell them each warning entry and amusingly enter into (Middle Eastern) Shakespearian mode, decrying just how terrible each one is! At some point, they will tell you that while you and your PC are on the brink of destroying the known universe, THEY alone have this marvellous bit of software that will fix it all! However, in order to run this miraculous utility they require you to download and install TeamViewer (or similar) and grant them access to your PC. Installing TeamViewer isn't a problem. Giving them the ID and passcode and so they can access your PC IS a big PROBLEM!! So, before this point, advise them that you know they are NOT Microsoft Support and that you are doubtful they ever knew their father, but please call again because it's been such fun! :)
Got that call today wasn't sure googled the number and found that it is common for them to scam you and they said they were Microsoft securities watch out its a scam I do believe