Hi there, Just wanted to ease your concerns. Yes the caller Id will either say UHG/ United Healthcare/ or Optum. Optum is a branch from UHG. It is actually still the same company. As for the missing message, our calls are dialed out by a system that only connects the UHG Coordinator and the Member only when the call is answered. Sometimes when answering machines come on, the call won't go to the UHG Coordinator and therefore.... No Message. I Hope this has cleared some of your concerns.
Received a telephone call last night from someone claiming to work for UHC and they wanted to verify my wife's birth date to provide us with Health Wellness benefits. They had the month and year of her birth and were wanting the day. We suspected they were fraudulent as if they were UHC they should have her birth date already in their files. After hanging up, we called the telephone number back and it did not answer. It appears to be a land line unlisted in Minnesota. I did find someone else has reported this number in the same scam through Google.
Have been reciving calls from this number. I finally answered the phone and they claimed to be from Richardson Texas. The call was for someone with the same last name as ours. Even though it was not for someone I knew I acted as if I knew the person they were looking for. The woman at the other end claimed to be a registered nurse and was not able to discuss the case with me because of medical privacy act. I told her I would let the person know to call them back. When and if they call again I am planning on informing them that I have already reported them to United HealthCare.
the call is from people who are from united health care. the reason that # shows up on your caller ID is cuz the call went through their main switch board.....