I have gotten at least 20 calls from this number who is calling for a Ruth (last name garbled) and I continue to tell them no one here by that name but they keep calling. Some are automated calls and they tell me they are removing my number from their records, but they keep calling. One again this morning that woke me up.
Solution: Add their numbers to your phone book and call them "SM collections" or "Jerks" or something like that. At least you'll know to send it to voicemail and don't bother wasting your time answering it.
These people call about every two months looking for an employee who has not been here in 3 years! I keep asking them to take us off of their contact list, but they always call back. I understand it must be frustrating for them, but we are not the ones who owe them money.
They have called and called my home, cell phone and work number. My account is current and I've spoken on several (6 calls to be exact) occassions to "agents" and supervisors and they are all EQUALLY RUDE AND INEPT. They keep saying they've fixed the problem but never actually do, and keep calling. Does anyone know how to formally place a complaint against them?