First they called the secondary number on my account (my husbands phone) and asked for him by name even though I am the primary contact. Like others they stated they had returned mail from our address and asked if we would verify it. My husband told them that we've never had a problem getting our bills and if they could verify the address that the returned mail was sent to we could help them out. They hung up. After searching we found out that people who verified the address have had phones and lines added onto their accounts. DO NOT GIVE THEM YOUR INFO!
Woman called claiming to be Verizon and wanting my address. I almost went there since I'm a new customer, but then got my wits and asked her to verify she was Verizon. She said she was not allowed to and told me I could add my address via the web. This happened November 12, 2012. Of course, I checked and Verizon has my address.
This is a call from Verizon. When I called to have my new phone activated they couldn't do it because I was on my new phone and there was a problem with the phone. The agent then called me back on my house phone and the phone number is from Verizon.