I had a problem with "America's Best" which I cannot get resolved. What a sham of a company - just awful....... I guess they are responding to my 2nd complaint. I would say - anyone who is considering dealing with them - forget the two pair stuff - they are such an incredible ripoff - shame on me. I'm dealing with my husband's brain cancer and our financial situation - boy did I get ripped off big time...... Please, just buyer beware - I wasn't because of my emotional state. [***]......
Your customer service department followed through on my complaint but insulted me at the same time. I am not in need of lessons on how to clean my lenses. I was a manager at National Vision Center and was well trained at cleaning lenses. I clean my lenses with wet cloths from National Vision store purchases or cleaning spray with silk cloths after wiping with water. To insult me saying I will get the training needed to clean my lenses. You need to listen to your customers better and treat them better also. I am so glad I am not working for this company any longer. You have great people working at some of your locations but others need lots of help.
I had a problem with "America's Best" which I cannot get resolved. What a sham of a company - just awful....... I guess they are responding to my 2nd complaint. I would say - anyone who is considering dealing with them - forget the two pair stuff - they are such an incredible ripoff - shame on me. I'm dealing with my husband's brain cancer and our financial situation - boy did I get ripped off big time...... Please, just buyer beware - I wasn't because of my emotional state. [***]......