Got a recorded message from this number -- VERY OBNOXIOUS--selling Life Insurance from AMERICAN FAMILY -- , and saying if you had bought insurance from Lincoln Heritage (never heard of them), then they could save you $$ -- call for a free quote on how much you can save....-- press 2 now, for more information ... press 2 now -- several times.... VERY UNPROFESSIONAL --kept saying press 2 now ... on a recorded message. SO..... I called the number back ... .answering mach picked up and apologized but said number had changed to .... American Family, and to call 470-362-7933 -- so I called that number to complain -- and another recording came on saying they apologized, but that number had changed and American Family number was 470-202-7315 -- called that and Voila ! got a live person. Asked her who she was and why calling my number -- very nice person, said she was Amer Family and that they had gotten several calls this morning (it is now 1.30pm) with similar complaints... said she didn't know the original number or why they were calling. I TOLD HER IF THEY WERE A LEGITIMATE AGENCY, THEY WERE DESTROYING THEIR BRAND NAME WITH THE OBNOXIOUS ROBO CALLS -- she agreed and said she would call the national marketing director and find out what was going on...... BOTTOM LINE, I WOULD STEER CLEAR OF AMERICAN FAMILY SINCE THEY USE THESE TACTICS (CALLING PEOPLE ON DO NOT CALL LIST AND SELLING YOU SOMETHING YOU DO NOT WANT)....AND OBVIOUSLY MARKET THEIR PRODUCTS THROUGH LESS THAN STRAIGHTFORWARD, BOTHERSOME MEANS.... AND USE ROBOCALLS TO TRY AND TRICK YOU INTO CALLING THEM FOR A QUOTE... ---B E W A R E ----
Received a call on home land line from American Family 770-916-3607 at 8:00 AM Monday, Jan. 26. We did not answer. However, after reading the above entry on 800Notes, I decided to complain as well to a live person. After dialing the number, I also received a message directing me to tel. no. 470-362-7933. Before I hung up, however, my call was directed to Madison, Wisconsin, and a live person answered. Her name was Trina; she asked if I had been in an accident recently, etc., to which I said no. After complaining (and threatening to file a complaint with the FTC if it were to happen again), I was switched to another department, where Amanda asked to place me on hold while she dialed the number I was reporting. When she returned, she assured me this would be 'taken care of'.
It may be American Family has been caught off guard by a rogue agent in the Atlanta calling area. Whatever the case, I felt better about taking my complaint to the offending party (in name) so they can deal with it. If American Family does NOT deal with this offending party, I will file with the FTC.
I also just received a call, supposedly from AMERICAN FAMILY at 770-916-3607. I, too, am on the DNC and do not have insurance with this company. I did not answer, and they did not leave a message. If it was a spoofed call, AMERICAN FAMILY needs to deal with it. If it is not a spoofed call, then whoever called is working for a company in violation of the law, and I certainly would not want any dealings with such a company.
I received a call with the same caller ID (American Family) at 5:30 on January 26, 2015, which number also shows up AS them in a search of that number. I was not home, but I see they were on the line for 25 seconds, long enough to hear my automated answer and decide not to leave a message.