Ok people, let's get real. If you give out your home number, cell number, work number, grannie's number, or whatever on a web site or when you call for pricing (Carnival Cruise Lines, for instance)-- YOU ARE PRETTY MUCH ASKING THEM FOR A FOLLOW UP CALL! HELLO!!!! You can't report something as harassing if you asked for it. If you register on Carnival's web site it tells you that you are signing up to have a Personal Vacation Planner call you. If you then later book a cruise online or with a travel agent or someone, your info will already have been given out as a new "lead". The person calling you is only doing their job, right. At least Carnival is giving jobs to Americans, and you are not getting a call from India. Just remember the person making the phone call probably has babies to feed at home. I think it is impressive that you gave your number and they followed up the very next day! In my opinion, that is great customer service, actually. OK, so you were already booked but you might have had questions about the reservation, or you might have told your friends about the cruise and now might need to book another cabin... don't think of it as a sleezy telemarketer, but instead think of it as follow up call. With all the companies in America going out of business its not wonder Carnival is being aggressive. They are just trying to stay "afoat" (pun intended) and go after the business. Remember: Everytime you log back into Carnival's web site, it will come up as a recurrent lead and the person's job is to give another follow up call. SOLUTION: just L@@K at the web site, but don't "log in". Otherwise, you will get a call. And if you buy something online or over the phone, don't give out your work number as a contact number if you don't want to be contacted there...
so you know, there are two big call centers in this area i know of, maybe a fourth as well. Aegis, Convergys, Medical Data, fourth is unknown. hope it helps