Do not do business with Monitronics! We fulfilled a 5 year home security contract in September 2015, and this company continues to refuse our demands for cancellation. Their practice is to run interference on the cancellation process and continue to bill. Meanwhile their security equipment was completely removed from the residence in October and replaced by equipment installed by a new service provider. All the while Monitronics bills us for a service that is impossible for them to provide. Our next step will be to file a criminal complaint for harassment.
Getting calls from this company at least two times a day for weeks on my cell number. I have asked them to stop calling me as I have no affiliation with this bunch of idiots. They call from numerous different numbers trying to throw you off. I have blocked every number so they use another one the next time. They are also calling my home number.
Do not do business with Monitronics! We fulfilled a 5 year home security contract in September 2015, and this company continues to refuse our demands for cancellation. Their practice is to run interference on the cancellation process and continue to bill. Meanwhile their security equipment was completely removed from the residence in October and replaced by equipment installed by a new service provider. All the while Monitronics bills us for a service that is impossible for them to provide. Our next step will be to file a criminal complaint for harassment.