The frustrating thing is AETNA always calls way before they say they will. I told them to call me after my follow up doctor appointment but they still call back over and over and over... I stopped answering. ...at least until I see the doctor this week.
Have you been in an accident recently? Is this the insurance company of the other party? It was for me and this is one of the tricks the insurance companies employ to serve you.
I saw this number on the caller ID at work when a pt's insurance company called me to give authorization for his treatment, and looked up where the Aetna reviewer was calling from. It's not a scam number.