This is a fraud, they called us to ask for payment for a balance we had for electricity bill and had previously made an arrangement with the company. They declared that payment was not posted and they will cut electricity in 25 minutes if you do not send them the payment via moneypak from the seven eleven stores. We were about to send the money when we called the company directly and found out that they had actually processed the payment and the plan to pay the balance at a later day was still in place. Then we figured out that they wanted us to use a money transfer that will not be able to track, they use a magic jack phone service which is a VOIP (voice over internet protocol) phone system, also unable to locate the thief.
This is a fraud, they called us to ask for payment for a balance we had for electricity bill and had previously made an arrangement with the company. They declared that payment was not posted and they will cut electricity in 25 minutes if you do not send them the payment via moneypak from the seven eleven stores. We were about to send the money when we called the company directly and found out that they had actually processed the payment and the plan to pay the balance at a later day was still in place. Then we figured out that they wanted us to use a money transfer that will not be able to track, they use a magic jack phone service which is a VOIP (voice over internet protocol) phone system, also unable to locate the thief.