My Bell Canada April bill showed the following unusual item:
Mon Mar 11 Triton Global DIR_ASSIST VT 802 449 2671 14:56 1.0 0Z 2.99
No such call was made. The Vt number is a VoIP.
Bell service rep Louis, contacted Apr 15, 2013 approx 10 AM, stated he would send back/reverse the charges total: $3.38 and it would be up to the company to bill directly!!