May have been a survey.  I didn't answer, but let the answering machine get it.  Immediately, I heard something to the effect of "all our trained representatives are currently assisting other customers, please stay on the line", and then someone picked up and said "Hi this is Jerry with Research Net and we have some questions for you today and we want to let you know that your opinion does matter.  <dead air>  ... Hello??... <hang up>". Ha!  Customers?  I didn't contact them.  I'm *NOT* their "customer".