Recordings states I need an update to my credit card machine. I work in a unit in a pediatric hospital, so my department (this phone number) doesn't have anything to do with billing or credit cards. I called the number and a helpful person was happy to remove my number from the list.
Someone named "Dani" (female) from this phone number called and posed as our current credit card processing service, and told us that our credit card terminal needed to be upgraded, to comply with the more sophisticated credit cards that are going to be introduced, with computer chips, instead of numbers on them, and that our present terminal would not be able to read them. She assured us that there would be no charge for the terminal, and no downside to transitioning now, despite the fact that NONE of our patients have ever presented us with such a card, since the new terminal would accept both varieties of cards - current ones AND those with a chip in them. It sounded logical, and we were all ready to authorize shipment, until she asked that we fax her a copy of our most recent merchant statement, so our rate can be "programmed" into the new card terminal. GOTCHA, SCAMMER!!!!! If you are my current merchant server, WHY, in the HELL would you need for me to send YOU a copy of my statement??? YOU send those to ME!!!! Wouldn't you have one on file??? OF COURSE YOU WOULD!!! Unless, of course, you're a COMPETITOR, trying to STEAL our merchant account, as "Dani" is!!! F*** OFF, "DANI"!!!
Called and left a message saying we needed to update our credit card processing terminal because there is a mandatory update required in-order to process Visa and Mastercard. I called them back, I asked them the name of the company they were calling from, which they happy to provide me with. The representative started asking me for information such as the model number of the terminal I am currently using as well as copies of our practice's merchant statement, mainly information that my current service provider should be providing to me. I politely told her that I would prefer to receive any mandatory updates through the company that I currently have representing me, and she hung up on me. Doesn't sound like a scam, just an over eager company not being 100% truthful about who they are and what exactly they will be doing to provide you with this "mandatory update". BEWARE!