Recording "Last day to accept offer to lower interest rate on credit card, press one to be connected to representative" was only option given. (I don't keep a balance on credit cards.) I pressed one to request being taken off call list and was connected to a giggling male representative who composed himself to say in english "how are you today". When I answered "well, and I would like to be taken off your internal call list" I was answered with his conversation, apparently with a coworker, in a foreign language and laughing as if working in a comedy club......then disconnect.