Called and asked for our plant manager by name. The copier was running so I asked him to repeat who he was with. He said the name so fast so that I could not really understand what he was saying. I then asked if our manager was expecting his call and he said "yes he is". I told him the manager was in the shop with a customer and asked him again who he was with. He said "geepers creepers" and hung up on me. Real professional.
They're NOT professional. That's the problem. Dishonest people will use every means to their end. This time she said her name was Maria and "couldn't remember" the name of our maintenance manager. Then when I asked her the name of her company she hung up on me. Caller ID Spoofing is NOT illegal but it's NOT legal either. And we are helpless to stop them without accurate information on them. When will FTC catch up with these jerks?
Called & asked for name of maintenance man, when told we could not give out that information & we would take a message, person wanted to know why we would need to take a message......hung up quickly.....DUMB!
Caller started out okay but became combative when he asked for the name of our maintenance manager and was informed that we don't give out that info. He then said he was Phil xx with "the lighting company" and he really needed to speak to "him". When informed that calls are not accepted without a specific name, he said, "Why don't you just transfer me and we'll find out?" I told him that's not possible, I would lose my job for not following instructions...he hung up.
I HATE telemarketers and collectors who use Insult-and-Intimidate tactics. No one wants to do business with people who behave that way.