This number keeps calling every two hours or so, leaves no messages and if I am home to answer there is no one there, so I'm figuring it is a telemarketing company. One previous post said this was CITI Client Services. I don't have any CITI acocunts and certainly none in arrears so I don't want thier calls or business.
This is a phishing scam. I got a call from this number every few hours with caller ID "Missouri" - when i finally answered it after several days caller said he was from Citibank and did I know I was 12 days late on my account ending in xxxx. I said OK, I'll pay through Citibank not through you and started to hang up and he said i could have my late fee reduced if I paid on the phone. That should have been a flag right there. At that moment I got a phone call so I asked the guy to call back. He said he was going on his break (... whoa am I stupid) and that he would call back.
He actually did and I was stupid enough to verify my address (he had that anyway). He asked for the password on my account and I said "huh?" He said "probably your mother's maiden name." I was stupid enough to tell him and he said "That's it." He also asked for the last four of my social (I can't believe I was such an idiot) and I told him that.
Then he asked if i would pay by debit card or check and when I said check he wanted my checking account number starting with routing number. at least I wasn't stupid enough to give him that. I told him I didn't feel comfortable paying that way because he had called me and not vice versa. He launched into a litany of what he knew (the last four digits of my account number, the date and amount of my last payment ... and interestingly when I asked him for more info ... he kept saying he didn't have a clear view into the account, couldn't give me that info ... but hold on ... and then changed the subject).
Anyway gave me an 877 number and a six-digit extension and his name "Wellbert" I looked up the number and it was variously associated with debt collection and a Citibank phishing scam. Also looked up Wellbert and it is the name of an insurance? company in Missouri. Unfortunately can't find the 877 number now. I did think the six-digit extension was strange.
Then I went into my actual Citibank bank account and saw that I'm current on all accounts.