These people are really, really stupid credit card scammers.
Some middle eastern sounding dillweed there says the office is at 616 Corporate Way #32, Orlando, FL and that the direct line to call the office is 855-563-4431. His supervisor, Sabrina Jefferson, says it's 616 Corporate Way #2, Orlando, FL. The foreign sounding representative said his name was Wesley. Yeah, right.
No 616 Corporate in the Orange County Appraisal District records. Funny, right?
The FTC and phone carriers don't give a sh*t about these criminals. The politicians are too heavily invested with the telecommunications lobby to crack down on telemarketing.
And, the douche queefs at the Chamber of Commerce don't want a crack down on telemarketers either. Along with the telecommunications lobby, they got their noses in the policians as*ses as well. Plus, they've sold out the country to illegal immigrant labor, anyway. So, it's nothing to the Chamber of Commerce to have foreigners "telemarket" you day after day after day.
Picked up when they called me, no answer. Sounds very much like a scammer, and YES, this is a cancer on our society, to let these crooks get away with it, day in and day out, and no one taking action to stop it.
I am not sure where Skip gets his information but things are getting done. If you want to point blame then blame our legal system. I've helped in getting several of these creeps put behind bars. The latest case started in 2008 when they were arrested and is just now getting to sentencing phase in 2016. They got 8 years. That's not politicians or any other conspiracy theory - that is lawyers and plea bargaining.
The FTC and FBI can't do anything when crooks munge numbers, especially when they are using internet dialing to call the states. So all those fake IRS ones are coming from Russia and India which is out of the reach of US laws. It's just like the "Hello, This is Melissa from Card Services calling about your credit card" telemarketer. A few years ago the FTC actually closed down several of these scam businesses in the US and they were fined something like $14,000,000. The bad part is that for every one that gets shut down five more open, usually from outside the US.
Your caller who claimed they were working out of 616 Corporate Way in Orlando lied to you. They also claim they are in addresses such as 616 Corporate Way in Valley Cottage NY, and even a 616 Corporate Way in Connecticut.
If you want to help then file a complaint with every call on the donotcall.gov website. You won't see "instant justice" - that's a TV show farce. It takes years of casework. I know - I also worked with the FBI and US AG for several years on a scammer and in the end he plea bargained and got only 7 years.
Robo call about credit card interest rates was a woman’s voice and said her name was Heather, I pushed one to talk to someone (my objective is to waste as much time of theirs as I can). The automated system asked if I had over $3,000 in debt on my credit cards and if so to push 7. I have no credit card debt but pushed 7 anyway and was transferred to a real person. She said her name was Caroline and she works for Card Services and wanted to know how much debt I had on my cards. I said about $20,000. She said she could guarantee that they could lower my rates and wanted the card number for the card I use the most. I asked her for a telephone number that I could call them back at. She said she could not do that and she was just trying to confirm that I was eligible and then would transfer me. I asked her to think about what kind of business does not give out their phone number? I told her that she was working for bad people who make illegal robo calls that bother thousands of people. I told her she should look for a better job or ask for more pay. I said that “Card Services” is not even a real company and asked her where the headquarters was. She said it was in Florida. I said what is their address and she said she was not permitted to give out that information. I said what kind of company will not give out a phone number or address? I said they have to hide because the service they provide is bogus. She said I will have to end this call now and I said well you will have to hang up on me because my objective is to keep you on the phone as long as possible. She hung up on me. I kept their phone line busy for 7 minutes! I consider that a minor victory!