You are right. I also called numerous times. 2 different numbers. You would think that a collection agency would pick up the phone after 38 times throughout 3 working days. We own fed ex franchises in town so it was kinda humorous when we got a letter that said I owed my business 1,400.00 - lol
"Hello, [name]. My name is Olivia Hartwell. Please call me at [phone number and extension] before 5:00 p.m. When you call you will need the reference number [ ___ ]."
Nice, charming genteel Southern accent. Obviously a debt collector, though; and asking for a person unknown to me.
I say, let 'em waste their time and money chasing after someone who (I'm assuming) gave them a phony number.
I received a call from Olivia Hartwell too, stating it's important that I call them back before 5PM. They gave me a case number, no idea who this is. I don't owe anyone anything. I'm not calling back.
These idiots are trying to collect on customs duties owed to UPS for an international shipment I made. The only problem with this is that I only make international shipments with the post office. I use UPS for domestic only. You can't get them on the phone but I would like to call them the C word because that's what these scumbags are!
I called that number back and referenced my account number they left in a message. she informed me i was a contact on an invoice they were trying to collect. i will be keeping a close eye on my phone bill in case it is a phone hack scam. she apologized and said she will not contact me again. i would suggest just deleting the voice mail and hope they quit calling.