This was a legitimate call. I don't know why they didn't have a real name on the caller ID. Some businesses are really lazy about that.
They said they wanted to ask me about some recent charges to my credit card account. It was just a security check.
I called them back NOT at the number they left in the message but at the customer service number on the back of my credit card.
Never call back a number left by a caller (and never click on a link in an email message). Always call back on a number you got on official snail mail.
I keep getting calls from 8472017501 where there is no response from the caller, just dead air. This has happened twice to me on 1\13\11. I don't have an account with Orchard Bank, however, I do have an HSBC Mastercard.
I think this may be related to HSBC not being able to connect us with a non-english speaking customer service agent quickly enough to verify a transaction.
Got two calls from them this morning claiming to be from HSBC Bank and did not enter any requested info from the recording.. Got an email related to it to call 1-800-419-9782. Called the main # on the card and, after several minutes of holding and saying no to them selling stuff, they gave me another # to call 800-395-7555. Appears to be fraud prevention dept, but all this runaround makes me feel very insecure about it.