The same thing happened to my Providian account also. Ticks ya off! Well with the way things are I have always paid on time & sometimes more but--thats banks for ya. I now have several accounts in debt negations & Chase is one of them. They call 3-4 times a day to my cell. I added the number to my list & gave it a "NO Ring" Have not gotten any calls for a few days. Well today they call my cell from a Different number, I didn't answer so they called the house number, still didn't answer. I gave them the lawyers number for the debt negations, like they told me to, but they don't want to talk to them!
Well this number called me, left a message that I should call an 888 number back (which, by the way, only had 6 digits no matter how many times I listened to the message). I called back the number that called me, they asked for my account number, then my social securtiy number (niether of which I provided) and I hung up on them.
I then called the Chase number on the back of my card, they told me they didn't try to contact me and I have a balance of $0.00 so there's nothing past due on my account.
I'd say it's a scam at this point given that they asked for my Social Security number (which no card would ever do- just the last 4 digits) and that my Chase card doesn't even have a balance.
SCAM ALERT!!!! they are calling from India and routing it via an Illinois tel number. They say CHASE BANK --- but they are NOT JPMorgan Chase. DO NOT GIVE ANY INFO and never call them back!
I didn't pick up initially because I was in a meeting. When no message is left for a number I don't recognize, I am always suspicious. I am still getting calls, but never pick up. Thanks to those that did and confirmed my concern.