A Monica Mitchell says she is calling on behalf of ComEd but when asked "are you calling from ComEd?" & going back and forth I hear her say under her breath "oh god"; I respond with the is rude & she says she only answer the question "like 5 times" to which I clarify you are not actually ComEd and she says the script tells her she can not say that....
A Monica Mitchell says she is calling on behalf of ComEd but when asked "are you calling from ComEd?" & going back and forth I hear her say under her breath "oh god"; I respond with the is rude & she says she only answer the question "like 5 times" to which I clarify you are not actually ComEd and she says the script tells her she can not say that....