This number sais it's in Florence, KY...but i reality, the call came from Texas. Somewhere the information I get and what's coming in is WAY off.... Why do the pieces in this puzzle not fit....?
Citi Bank needs to get a life!
This company is really disgusting. I recieve at least ten calls during the day and another five in the evening. The calls come one after the other. These calls come seven days a week. No breaks in-between. I cannot believe that they are allowed to call so many times in a day. I think I will just cut all phone services. I am so fed up with the constant ringing.
The number 859-283-3675 known to be traced back to Citigroup; 399 Park Ave.; New York, NY 10043; called me for the,it seems, millionth time, as I ignored their call since it was a voice mail the first time I picked up and hung up on them. They continuously called back and I would ignore the call. Finally, when they called this last time, 5-3-2009, I waited the call out to talk to the "personal representative" and to inform them to leave me the heck alone. They knew my name which I did not tell them. When they asked if I was so and so, I said, who wants to know and the said it was a personal matter and then they went on to state that I was responsible for a debt of my ex-husbands and they didn't even have his correct name. I uttered some profantities as I was steaming angry and hung up. These people should be contacted and warned.
Thank you for you help in this matter.
I just got this phone call minutes ago. It sounded wrong from the beginning. Thank god i didn't give her any info! isn't there something we can do?
I swear the second i registered my number on www.donotcall.gov i have gotten more calls. I bet the government gets money for selling the numbers out! or someone working on the website is getting money, or its getting hacked!
Citibank is on an auto dialer because of how many clients they have it would be nearly impossible to handle the calls otherwise. Theyre are a few main call centers, one being in florence KY. Just so everyone knows, unless you live in OH, MA, and one other state that I cant remember, telling them not to call will not do anything as they have the legal right to call you under the FDIC regulations.
My advice to everyone is to just pickup the phone and talk to them. Most agents at citibank are nice people who are just trying to do theyre job. As with all credit card companys, they have several programs that they can set you up on to help. Also keep in mind, if you pick up the phone and talk to them, they cant call you for 3 more days, as long as you keep them up to date on your situation you can limit the phone calls you will recieve.
Im a former employee of Citi and have worked in collections and Customer Service for years. Collectors are just doing a job, many go to college, have kids, play sports just like everyone else, if you treat them like humans they and act polite they will appreciate it and do everything they can to help you. I know that I have done everything in my power to waive late fees and other fees for people that have been nice, people that cussed me out... not so much.