All I can say is that I get them too. They seem to coordinate with times when they should be calling me to remind me of an appointment. My dealings are with the Dowling South building on the Uconn Health Center.I have no upcoming appointments but I am expecting an important call from a doctor to reschedule surgery presently set for January. Too bad they have such a long and drawn out phone messaging system that I have to endure to get through to them... )-: