Hang on tight because you will not believe what just happened. Please hold your applause until the end.
I am a security officer at a manufactering facility in East Tennessee. At 5:00 p.m., the main switchboard is put into night mode where the calls are answered by an automated attendant. If a caller requests the operator, their call is transferred to my desk. When I make a tour of the facility, I forward the desk phone to a cell telephone provided by my employer that I carry with me on the tour. Most of the calls that I receive are from people working late and have locked themself out of their office or similar requests. This afternoon, I answered the ringing cell telephone only to hear a tone requesting either a fax machine or computer to answer. I hung up and then looked at the Caller ID. It listed the call was 865-545-3188. I canceled the forward call so any calls would ring the desk set. If it did, I would transfer the call to a fax machine extension. I would then be able to get the name of the caller so that I could call them and determine why their calls was ringing our main number instead of a fax machine.
As luck would have it, I had to leave the desk for a couple of minutes. When I returned to the desk as I was reaching to cancel the forward, my cell telephone rang. I checked the caller ID and it was my old friend: 545-3188. When I answered, I did not speak. In a few seconds, I heard someone say, "Hello." I spoke and identified myself and asked the caller to do the same which he did. Sure enough, it was a fax machine in a laboratory calling my number because someone had entered our phone extension in error thus ex.
Once we were able to get things corrected, I told the caller that St. Mary's was getting a bad reputation. I told him that after the second call, I had "googled" the number and found several posts complaining about that number calling the posters. He did and said, "Wow! We need to get this corrected...immediately."
I think that after today, this concern will fade away. Contact me if anyone wants to reward me. My preference is 6" long rectangular pieces of green paper with pictures of dead Presidents or a picture of a signer of the Declaration of independence. Contact me for the address. 8D
Received call today on 10/20/09.........Did not get to answer and when I Tried to call it back I got this weird message saying that calls to inside the sentinary or something like that could not be made by calling this number