Melissa from Bank of America called me from this number. It's totally legit. I just called her and all she said was "just wanted to confirm that you and your wife made a request for a change of address recently." I said yes, and that was the extent of our conversation. No worries on this number folks.
I also had a call from this number who said they were calling from Bank of America to verify that I had just opened an account. The person I spoke to did give a name but nothing else. I reported this activity to Bankk of America and while I stayed on line, the person could not verify that phone number. I will close that account immediately.
Call asking about a change of address/opening an account. Gave a name and said he was from Bank of America. I called Bank of america and they said they do not believe they confirm change of address over the phone.
I missed the call, but the next day, I discovered that my Bank of America check card had been deactivated to protect me from a fraudulent change of address/new card request. My account is already flagged due to past instances of ID theft- maybe under these circumstances they do confirm change address by phone? This is speculation only, but I can say that for me, a fraudulent change of address and a call from this number did coincide.