Received a call this morning from 906-214-2792. I could not understand what she was asking -- had to ask 3 times who/why she was calling. Finally got that she was asking to speak with our IT manager. I explained that we did not have an IT manager and that if she would tell me why she was calling I could help her. Due to her accent I was unable to understand what she said (although I did hear 'CRM'). I know what a CRM database is but did not tell her that. I said I could not understand what she was saying and asked her again why she was calling. She hung up.
Received a call this morning from 906-214-2792. I could not understand what she was asking -- had to ask 3 times who/why she was calling. Finally got that she was asking to speak with our IT manager. I explained that we did not have an IT manager and that if she would tell me why she was calling I could help her. Due to her accent I was unable to understand what she said (although I did hear 'CRM'). I know what a CRM database is but did not tell her that. I said I could not understand what she was saying and asked her again why she was calling. She hung up.
My office received a call from this number. The gentleman on the other end asked for someone who no longer worked for us. I was unable to understand his name after asking a few times. I asked him what the call was regarding and he said "manage service". I had him on hold while I checked if a co-worker was available. When I told him he wasn't available, and asked to take a message he was not interested and hung up.