I just set an appointment with them to get a security demonstration before checking the internet or the BBB. They have been very harrassing and would not talk to me because they asked specifically for my husband who is my and my sons partner in this business. I usually check on a company before making any arrangements but I neglected to do it because we were robbed last night. Now that I have done what I usually do I want to thank you and everyone else who has posted comments on this company for saving me from any further problems today.