I assure you our marketing approach is very effective if it was not we would be out of business inside of a year like the majoity of alarm companies. PCA not only does well with our marketing we prosper in this otherwise poor economy.The number 1 reason is that we have a solid work ethic and take the service of or clients seriously. Having satisfied customers is our goal.
Rec’d another very annoying phone call from PCA Security, 906-932-4317, at 8:18 AM, for 3:41 mins.
A “Pam” said she’s with PCA Security, a new store opened up, and wants to hand out 500+ gifts. Yeah right! The call center is located in Ironwood, MI, with a zip code of 49938.
Note some jerk of a guy called yesterday at 11:48 AM, C.S.T., wouldn’t identify himself, but also claimed to be from PCA Security, but NOTE caller ID came up with: 906-932-2237. I logged complaints online immediately, and it was interesting to note the overwhelming amount of complaints from others. Remember research both numbers. It’s an eye-opener. The more people know what sleaze-balls they are, the better!
My take is the insidious, hidden, call center masquerading as PCA Security, meaning telemarketing center, had to change their number due to all of the complaints. For the annoyed reader you can also look up this other number as well, and see a plethora of complaints. Or just “google” both of the numbers I’ve posted.
So I just decided to yack with this Pam and tell her I’m annoyed, do-not-call me, as you’re violating the do-not-call lists we’re on. In the background you can hear her supervisor, coaching loudly, “come on, close the sale, make progress, or hang up on the idiot.” What a bunch of sleazy dirt-bags!
Here is their URL: http://pcasecurity.com/ I called them and complained to them directly. Maybe if they get nailed with irate people, they’ll get the idea. - Al
NOW WITH NEW UPDATES AT THE END. Rec’d another very annoying phone call from PCA Security, 906-932-4317, at 8:18 AM, for 3:41 mins.
A “Pam” said she’s with PCA Security, a new store opened up, and wants to hand out 500+ gifts. Yeah right! The call center is located in Ironwood, MI, with a zip code of 49938.
Note some jerk of a guy called yesterday at 11:48 AM, C.S.T., wouldn’t identify himself, but also claimed to be from PCA Security, but NOTE caller ID came up with: 906-932-2237. I logged complaints online immediately, and it was interesting to note the overwhelming amount of complaints from others. Remember research both numbers. It’s an eye-opener. The more people know what sleaze-balls they are, the better!
My take is the insidious, hidden, call center masquerading as PCA Security, meaning telemarketing center, had to change their number due to all of the complaints. For the annoyed reader you can also look up this other number as well, and see a plethora of complaints. Or just “google” both of the numbers I’ve posted.
So I just decided to yack with this Pam and tell her I’m annoyed, do-not-call me, as you’re violating the do-not-call lists we’re on. In the background you can hear her supervisor, coaching loudly, “come on, close the sale, make progress, or hang up on the idiot.” What a bunch of sleazy dirt-bags!
Here is their URL: http://pcasecurity.com/ I called them and complained to them directly. Maybe if they get nailed with irate people, they’ll get the idea. – Al
I then called up the gal at PCA Security, at 866-593-7157, gave her both phone numbers and then said to “google” both of those phone numbers. Hopefully your annoying telemarketing tactics that you are encouraging out of Ironwood, MI will serve to denigrate the ethics of your company. No, I’m not going to tell you who I am, as your call center didn’t want to indicate who all they were and where they were located. Check out “google” and read all the postings to your sleazy company! Bye.
Hi Al, My name is Tom from PCA Security. How are you today? Thats great, as I said I'm writing from PCA Security, the reason for the message is because we've recently reviewed your "opinions/reviews" of our company.
Now it has become quite obvious, that you like to pretend that you know things and use that false knowledge as a reason to complain. Don't feel bad, there are a lot of people with no lives. With that said, lets discuss some facts.
Firstly, yes your calls came from northern Michigan, this is because Michigan is home to our National Marketing Department. The office in your area is simply a service station, where we house extra equipment to speed up our installation and service times. This helps back up the 5 year warranty and service package that we offer with all of our equipment. (There isn't another company in the industry that will offer 5 years of free service and I.T. support.) We keep the address of that location private because there are also customer records at our service stations, and we owe it to our customers to keep that information as private as possible.
Yes, we mostly promote by way of telemarketers. Its much cheaper than television ads, less tolling on the environment than mailers, and it provides over 200 additional jobs to a lulling economy.
Now to give you and the rest of the people who feel the need to complain to the whole world that their phone is ringing some tips...
A business cannot be put on a do not call list. If you have a business listing with a number, it's up for calls. It doesn't matter if the business is in your home, if the number is listed as a business line, its not on the list.
If you hurry up and cut the person calling you off, scream I'm not interested, and slam the phone down, they cannot remove you from any list or data base, because they aren't sure if they spoke with the intended call recipient. Secretaries can't say they aren't interested, they can't make requests for removal, they can't do anything.
If you would like to try and limit the frequency of calls coming into your home or business. The next time you receive one of these calls, try very calmly stating:
"I appreciate the call, and the consideration of my home/business for your offer, however I don't feel we would be interested at the time, and would appreciate it if I could be removed from your list/data base. 98% of the people who call you will be more than happy to do as such. A little courtosy goes a long way.
If you get another call, keep in mind that there are multiple offices with 15-20 dialers, there is a possibility of duplicate pages. Try to be calm and understanding, and explain you have asked to be removed, and that person should do it.
Keep in mind, if you call to the administrative office that deals with thousands upon thousands of pages worth of numbers and demand that your name be removed, its a little difficult. So instead of wasting your time ignoring the call, looking up the number online, making a comlaint, then contacting the main office to complain.... answer the phone and talk to the person calling like a human, and we'd be glad to meet your needs. The people you scream at are people as well, people trying to feed and sheter themselves and their kids.... we only ask to be treated as such.
your input is appreciated Al, though I'm sure you will doubt to the end of the earth.
Actually, Tom, if a secretary has permission from her company to screen incoming calls and ask that the company be removed from phone lists, then yes, she does have the right to ask you to remove her number. You have no authority over a company's internal policies regarding call handling.