Robo-Called 2 times in 1 minute, repeatedly. Has been going on for a week. That is harassment and is illegal. Am on the Do Not Call list. Reported. Blocked.
This number is from WFNNB (World Financial Network National Bank).It is NOT a third party collection agency - if you ignore their calls esp. if you have a credit card with a business they deal with (and you should know that because your billing statement should WFNNB on it) it will turn into that. This bank deals with numerous credit cards - including Ann Taylor - the calls come to my home phone numerous times a day - with this extension or just "unknown caller" and/or "unknown name". Too bad you can't block the "unknown caller/unknown numbers" at least I can't with my phone service - I can just block "Private". These people call even after you speak with one of the representatives and tell them they have the wrong person and phone number!!!! Sorry - but I am not paying a bill for someone else. I have received calls from a third party collection agency for some other person I have never heard of on my cell phone and told the rep that I talked to that if they did not remove my number from the info they had on this person I never heard of that I would take my complaints to a higher level. The rep stumbled over words and said I wouldn't have to do that and said the number would be removed immedicately and I haven't heard from those people since. There is a law protecting the little people against harrassing creditors - even if you truly owe the money.
I have been getting calls from these people for two weeks, and they have a WRONG NUMBER. I have been given the run around with trying to get them to take us off their call list. They keep calling for someone named Kelly - we don't know any Kelly's. They also said they are Citicards, National Cards and Ambassador Cards. They gave me two 800 numbers to call as well: 800-332-1651 and 800-282-7541 (voice mail only at the latter number). They tried to tell me I have to write them a letter to get off their list. I said no, how about you take me off the list & I don't report you to the FCC and whichever other agencies I can find to report phone abuse!
They are still calling...they have a wrong number, looking for a "Kelly Morgan" - whom we've never heard of and don't know. I told them I've reported them to the FCC and their reply was a sarcastic, "Ma'am, you do whatever you have to do." I've called 2 800 numbers for them and they won't take us off their call list.
They seem to represent a broad range of businesses, none of which pertain to us.
Trying to reason with these people will do you no good if they are calling looking for someone else that owes them money.The point of them calling you is to either have you give up the person they are looking for, or to get you to put pressure on the persone they are looking for to get them to pay up. You need to send them a cease and desist letter certified/return receipt. Look on line for a sample cease and desist letter to credit card collection agencies. There are plenty of them, and if you don't have a reference or case number, simply put "Re: Your calls to XXX-XXX-XXXX" in the subject line. Put in the text of the letter that you do not have any outstanding debt, nor do you know anyone that has any outstanding debt. Once they get the letter, they can try to contact you one more time, then they have to stop.