This recording, "This is Rachel, there is no problem with your account but it is imperative that you call ..." is made to my cell phone almost daily, sometimes more. There is no opt out provision. If I press 1, as requested, to speak with a person, they immediately hang up even as I begin to request my number be removed. When I try to call the number back I get the recording that the number has been disconnected or is no longer working.