Wow - this guy was a total tool... Asked for a David, told him I didn't have anyone by that name at my company. He asked who handled my IT. I told him it was managed by our corporate office and they didn't have a David either. He asked me "are you sure?". Really? Then he popped out a name of my accounting manager (still not my IT Department). I told him so, and he literally said "I know you're having a bad day, but could you try to help?" I laughed at him, asked him where he was from and he hung up on me. One thing these d*@chebags need to remember is just because you answer the phone, doesn't mean you're a dim-witted receptionist. I'm the Admin manager here and don't appreciate "children" calling from their bullpens trying to get around me in the most rude way possible. Try again, cookie!!