(925) 204-3857 called with the useless but geographically accurate caller ID of "Antioch CA" and left a message stating that the status of my account has changed and, before any legal action is taken through my county, I should call the claims department at (866) 316-2294. There was no indication that, for example, this was an attempt to collect a debt, which a debt collector would say. There was no identification of who or what company was calling. There was no record number to use if I were to call the claims department.