Received the same message as Amy above. SPAM: "Heather @ Account Services - calling in reference to your CC account. Nothing is wrong with your CC account, we just want to lower your interest rate. Please press 1 to.....".
This appears to be a scam to get SS# info or other personal info so they can open credit cards. Hang up!
SPAM: "Heather @ Account Services - calling in reference to your CC account. Nothing is wrong with your CC account, we just want to lower your interest rate. Please press 1 to....."