I just had my car towed home, using my USAA coverage, and after arriving home, I discovered a missed call from this number on my cell phone.
Based on the other comments here, connecting this number with Agero, and connecting Agero with USAA and other similar insurance companies, I now thi9nk it safe to assume that this was legitimate.
The name of the company is Agero. My car insurance through Farmer's offers Roadside Assistance, and Agero is apparently the company that Farmer's utilizes. That number was just a follow-up to make sure they found and were assisting me.
This is a legitimate call. Agero is apparently a clearing house company that contracts roadside services for multiple insurance companies. My insurance is USAA and this I am receiving multiple calls as they make sure the service IS rendered and is done in a timely fashion. They are reminding me of how long the service people should be taking to reach me to render service to my vehicle. NOT a scam.