Received call which stated that if this number showed on my id then it came from this facility ( facility not named) but they weren't able to locate the department which called. Sorry for the inconvenience.
Received a phone call at 8am today (Sunday) from this number. No one on the line when I picked it up. Caller ID said Cookeville Regional Medical Center. When I called back, a recording said that the department could not be located. This phone call triggered a panic reaction.
My son is a student at Tenn Tech in Cookeville. I called him to make sure he was not at the medical center. I woke him up in his own bed and felt immense relief. The reason I was so concerned was that he had been at the medical center two days earlier with a severe migraine and I was worried that he was there again.
Now that I think about it. I wonder if this is some sort of check by the billing department. I will find out the name of the president of this facility and advise him of my experience described here. The only thing I can say is ...".Hey, Cookeville Regional Medical Center: Thanks a lot for the unnecessary anxiety!"
Received a call at 9:15am from someone claiming to be from Cookeville Regional Medical Center. He said that we owed over $300.00 on an emergency room visit and offered 30% off if we paid in full today. We have Blue Cross Blue Shield and his information was BS. We asked that they sent the bill. There is no significant co-pay and our deductible for the year is met! This is a scam to get people to pay the full amount of overcharges (amounts that the hospital charges that are MORE than they are allowed to charge Blue Cross Blue Shield: by agreement). Be very wary of calls from this number!!!