This has SCAM written all over it! The address is for a home! Seems like Michael was posing as a human being trying to deceive people. The BBB has no reason to call anyone. If anything Bureau related it would be to debt collectors harassing family and friends while using deception and disinformation about the Bureau. One example of BBB use and a debt collector using deceptive tactics is,
http://www.bbb.org/chicago/business-reviews/c ... ook-il-33001764#