Who called from 9492689100

9492689100
They are called directpath. customer service is horrible. They will charge you for services you did not recieve and refuse to investigate it.
this company sucks

949-268-9100

THIS CUSTOMER SERVICE IS PROBABLY THE WORST I HAVE EVER EXPERIENCED.  EXPECT LONG WAITS, TRANSFERS...AND THEN LONG WAITS AGAIN TO ONLY END UP WITH SOMEONE WHO CAN'T DO ANYTHING ABOUT YOUR PROBLEM AND PROMISES SOMEONE WILL CALL YOU BACK - WHICH NEVER HAPPENS. HICKS HOLDINGS OUT OF DALLAS, TX OWNS DIRECPATH....PLEASE CALL THEM TO COMPLAIN ABOUT DIRECPATH...HICKS HOLDINGS, OWNER TOM O. HICKS IS AT 214-615-2300

Hi.. I have had problems with directpath for over two years in teh 24 month period they have been to my house 20 TIMES.. they never show up on time and the cable NEVER WORKS.

I too am stuck with them... being in condo commando land in florida. sun valley east, boynton beach, fl

I am currently exploring the option of class action so if anyone can help me with this as far as what cities and what complexes you are in.

Since I am a national news TV reporter, I feel it is my duty to try and get to the bottem of this.

[email protected]

I don't think anybody would use Direcpath if they weren't forced. Funny to me they can stay in business do nothing, and you can't do anything. I would have never moved into my complex if I had known I would have to deal with them. They never have any answer to any question. When will online bill pay work, do you have a timeframe (lady could be 1 week, could be 1 year) even though it worked the day before. Had to wait 6 weeks for an install because my complex computer went down, and noone knew how to fix it. Again it could be 6 months before it would work. Only got installed because I said I wanted my money back, and I was gonna get internet from the phone company.  My bill is different every month, no clue why. Had service for 7 months now, and they just started charging tax even though the orignal person said that was included in my 79.98 and I shouldn't have to pay more than that as long as I had uniterrupted service. Well with tax and their stupid billing fee, I'm hitting up near 95 bucks. I would kill to just have regular cox cable, never had any problems with them, my bill was always the same and the amount they told me to pay upfront was correct.

I am forced by the Baron's Apartments in Mesquite TX. They are slow, it shuts off often. I can't stream video without it cutting off. Terrible service, avoid at all cost!!!!!!!