Somehow connected with AMMY or something. Took control of laptop and gave control back to me. However, when I restarted the computer, password was required. Called back # (they gave it to me when I asked for a callback # during their original call) and acted like I paid $249.00 and needed the password. "Alex Smith" was not available but I asked for the PW they use. Like I said, I acted as if I was a paying customer, not like I'd been scammed. The guy said, "Try 1 2 3." Sure enough, it worked to restart the laptop. Some registry was changed but at least I can save the hard drive now. I never paid any money but they were pretty severe in their efforts to pressure me in the original call. An internet warning should go out via emails or something.
I got a call from a foreign gentleman, lots of noise in the background, saying he was from Windows Help Center. I could hardly understand him because of his accent. He said my computer was downloading things from the internet, and he wanted to "help" me and wanted me to get on my computer. I asked him his name, and he said, "Justin Paul." I asked him his number and he said, 1(952)467-9390. I said I would call him back. I hit star 69, and the recording said there was no number listed for the last call. I filed a complaint with the Do Not Call Registry. I have a feeling he would have hacked my computer if I were to let him. Beware.
Somehow connected with AMMY or something. Took control of laptop and gave control back to me. However, when I restarted the computer, password was required. Called back # (they gave it to me when I asked for a callback # during their original call) and acted like I paid $249.00 and needed the password. "Alex Smith" was not available but I asked for the PW they use. Like I said, I acted as if I was a paying customer, not like I'd been scammed. The guy said, "Try 1 2 3." Sure enough, it worked to restart the laptop. Some registry was changed but at least I can save the hard drive now. I never paid any money but they were pretty severe in their efforts to pressure me in the original call. An internet warning should go out via emails or something.