yes they are rude. they once told me to stop paying my rent and utils to send them the money i owe them instead. bunch of pricks that dont care that i havent been able to get a job for almost a year now. ironic that my last job was in a collection agency! and no i didnt call anyone, just data entry.
it is fingerhut---i just called their customer service & spoke with an idiot...you gotta call & give them a payment over the phone or something. i told them we have not recieved a bill in over 2 months so they will be sending me another bill. They promised to stop the calls if i pay the bill over the phone....meanwhile, the same number was beeping me while i was on the phone with them. its [***]. they threatened to turn me into collections (over a balance of 164.95) if i did not pay them. HA.